Smart Dining Help Center

Step-by-step guides for restaurant owners, managers, hosts, and marketing teams—covering setup, daily operations, integrations, billing, and troubleshooting.

Search above for a task or keyword. Start with a popular topic below if you are new to Smart Dining.

Popular topics:

Popular articles

Getting Started

Set up your restaurant profile, service hours, floor plan, reservations, waitlist, and team before going live.

7 articles

Restaurant Settings

Manage profile details, availability, booking rules, notifications, service areas, and guest-facing settings.

7 articles

Reservations & Waitlist

Create and manage reservations and waitlist parties, run the host stand, and troubleshoot booking availability.

7 articles

Orders & Guest Experience

Manage order types, guest booking links, confirmations, guest history, and communication best practices.

5 articles

Guest Management

View guest profiles, notes, preferences, tags, segments, and responsible use of guest insights.

6 articles

Marketing & Messaging

Create campaigns, manage audiences, follow email and SMS best practices, and review campaign performance.

6 articles

Integrations

Connect Toast and Square, understand POS sync, monitor integration health, and recover from failures.

7 articles

Privacy & Access

Manage roles, team access, account security, guest data privacy, and admin security best practices.

7 articles

Troubleshooting

Resolve booking, table, confirmation, POS sync, access, campaign, and device issues with structured checklists.

9 articles

Billing & Plans

Understand plans, update billing details, access invoices, and resolve subscription or payment issues.

5 articles